Privacy Policy


We collect; the name and e-mail addresses of those who communicate with us via e-mail, account sign-up information, aggregate information supplied on the mobile app and website pages’ users access or visit, and information volunteered by the user. The information we collect is only used to improve the content of our Mobile App, Website App and the quality of our service. This information is not sold to other organizations for commercial purposes or shared with other organizations, except; whenever it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use, or as otherwise required by law.



Upon a user’s registration for the use of e-Service Ticket, the user will create their own login credentials to allow them secured access to the e-Service Ticket site and services. If the user is connected to a Company Account using e-Service Ticket, the user will need the Company Administrator to authorize login access from the Company Account administrative portal. You as the user are responsible for maintaining the confidentiality and security of your login credentials. You should contact your company’s Company Administrator immediately if you believe that the security of your login credentials has been compromised. From the Company Account portal, the Company Administrator can, at any time, change a user’s login credentials if necessary and/or prevent unauthorized users from logging into the service. E-Service Ticket makes every effort to follow industry standard security measures to help protect against the loss, misuse, and alteration of the data under our control. All Services are hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.


Basic permission required by the mobile application:


Camera Permission: Camera permission is required for taking photos from the device camera. In E-serviceTicket we are using Camera for capturing photos of the work done.

Record Audio Permission: This permission is required when we record an audio or a video with audio. In E-serviceTicket we are using Video Recording for taking videos of the work done.

Read Phone State Permission: This permission is used in E-serviceTicket to fetch the IMEI number of the user. This is used to uniquely maintain the users.


Compliance with Law

E-Service Ticket complies with all applicable privacy laws and regulations. We may be compelled to surrender personal user or customer information to United States or other legal authorities without expressed user consent if presented with a court subpoena or similar legal order, or as required or permitted by the laws, rules and regulations of any nation, state or other applicable jurisdiction. In the event of a violation of the terms and conditions of usage of this website or a violation of any restrictions on usage of materials provided in or through this website, we may disclose personal user information to our affected business partners or legal authorities.


Children’s Online Information Policy

E-Service Ticket understands the importance of protecting children’s privacy, particularly with their online interactions. The website and mobile app is not designed for and does not intentionally target or solicit anyone younger than 18 years. Individuals who wish to make an access request or remove personal information from our records or if you have any questions in regard to this policy or believe that E-Service Ticket has not complied with the provisions of this policy, should submit such a request by sending an email to us at



E-Service Ticket contains links to external sites, including our partners’ websites and others. These websites are not governed by this Privacy Policy, and we do not take responsibility for the privacy practices of any third-party websites to which we link.



We may make changes to this Privacy Policy from time to time as we continue to develop our service and it becomes more sophisticated and includes more features.



Any questions about this Privacy Policy should be addressed to